How Freshdesk Empowers Customer Support Teams in 2021

Freshdesk’s customer service platform and email management options are perfect for enterprises! Freshdesk is a unique customer service platform for enterprises that is built to help them streamline customer conversations under one canopy with precision and accuracy. What’s more, the solution can help in automating routine tasks and collaborating with other teams for quick and efficient … Read more

5 Ways Location-based Intelligence Can Enhance Supply Chain Performance

Since COVID-19 has taken over the world, business trends are witnessing a new era of change. Companies are in the process of shifting supply chain to meet the new normal while retaining quality for their customers. There has been a reasonable spike in supply chain innovation post COVID. Location-based intelligence is one such technology that … Read more

Top Emerging Trends Driving Ecommerce Growth in Southeast Asia

The e-commerce industry in Southeast Asia is expected to exceed 102 billion dollars, by 2025, according to a Google-Temasek study. This year, the industry is expected to grow by nearly 5.5%, as per PPRO statistics. The growing e-commerce industry is aligned with the growing investor confidence in the region. Singapore, Malaysia, Indonesia, Vietnam, and the … Read more