Overcoming the Common Misunderstandings in E-commerce Customer Experience

Amid today‚Äôs fast and volatile markets, it is crucial for E-commerce companies to have great customer experience wherein consumers, especially in emerging markets, have multiple platforms to choose from. However, there are some misunderstandings between e-commerce platforms and consumers that must be overcome in order to achieve seamless CX. 1.Tech vs. shopping experience To provide … Read more