Five Sectors Driving Saudi Arabia’s Digital Transformation Journey

Many experts have claimed that Saudi Arabia is fast on its way to becoming a major digital economy. With its unprecedented impact on the economy and healthcare system, even the pandemic couldn’t deter Saudi’s technological triumph. The now digitized government services are easily at par with international standards. One reason is that COVID-19 encouraged digital economy policy and helped advance the numerous digital transitions, especially in government services. This article will find out more about the five areas that helped propel the engine of its digital growth.


When we talk about the pandemic, there is no way we can ignore the healthcare sector, which saw massive shifts in its systems. To maintain safety measures, healthcare practitioners opted for remote care of their patients instead of on-site appointments. Technology came to their rescue and made the transition smoother. Many apps with complex designs book patient appointments and let people know if they had been in close contact with an infected person. Modern technology with its multiple functionalities characterized Saudi Arabia’s digital transformation.


As soon as the pandemic hit, all places where people could potentially gather shut down. Schools, colleges, and universities were no exception to this. With no in-person classes, the lectures and coursework were shifted to online mode for months on end. Because of this, students, teachers and even parents adopted online classrooms. Now that they are more used to the new normal, online teaching might become a huge thing in the future of academia further fuelling Saudi Arabia’s Digital Transformation.


Digital innovations have radically helped the corporate sector tackle business-related disruptions and build strategies that increase productivity and enhance return on investment. For example, many reputed companies implemented SAP software to help with remote work while keeping continuous HR processes, improved customer service and supply chain stability intact. Many remote work applications also help in recording customer, vendor, and supplier feedback. Corporate cybersecurity is another area of interest, and the plan is to build robust and secure systems.


Saudi Arabia’s digital transformation journey has received a huge fillip from authorities to create effective digital interactions between the citizens, the government, and businesses. Their focus is centred on improving the efficiency, transparency, and cost-effectiveness of government operations. The relevant authority will also prepare a national e-government game-plan and help organize the general government work using platforms and digital networks. The main idea is to build a digital government with cutting-edge processes, seamless regulations, policies, and strategies.

Analog Sectors

Industries that have stuck to analogue processes for a long time have taken to the change as well. These sectors include the justice system that recently appointed numerous paperless and electronic courts. This approach not only makes them more accessible but also reduces paper use by a significant amount. The housing sector too utilized the world of tech by launching online services that facilitated aspiring homeowners to find good housing and finance options.

To explore and understand the world of digital enterprises with the rise of digital transformation in Saudi Arabia, the 4th edition of  Digital Transformation Summit- Saudi Arabia will focus on digitization with effective transformation through business case studies, pertinent challenges, and tailor-made solutions for your business requirements.

The event will provide a detailed overview of existing and predicted trends across the Middle East bringing together 250+ Digital Transformation Leaders with keynote presentations, panel discussions and live Q&A sessions backed by an enhanced virtual networking experience.

Learn more about the event: DTS Saudi Arabia

Event by Exito Media Concepts